Terms and Conditions – Roadside Tyres 24hr Ltd
Mobile Tyre Fitting Services Only
Welcome to Roadside Tyres 24hr Ltd. By accessing our services or contacting us for mobile tyre fitting, you agree to the following terms and conditions. These are designed to protect both our customers and our business. Please read them carefully before proceeding.
1. Company Overview
Roadside Tyres 24hr Ltd is a fully mobile tyre fitting service based in Gloucestershire, available 24 hours a day, 7 days a week. We provide on-location tyre fitting, tyre replacement, puncture repair, and seasonal tyre swaps. We do not operate a fixed garage or offer in-house repairs.
2. Contact Information
For any queries, bookings, or complaints, you can contact us via:
- Phone: 07460 414293
- Email: [email protected]
3. Service Area and Availability
Our mobile services are available in Gloucestershire and surrounding areas. All bookings are subject to technician availability and traffic or weather conditions. While we aim for rapid response, arrival times are estimates, not guarantees.
4. Booking & Cancellations
Services must be booked via phone, email, or our website (if available). Once confirmed, we reserve the time slot for your location. If you need to cancel, please do so at least 1 hour before your scheduled time. Late cancellations or no-shows may incur a callout charge.
5. Payment Terms
Full payment is required upon completion of the service. We accept cash or card payments. Prices will be clearly stated before the service begins. Any changes to pricing (e.g. due to tyre size or additional services) will be communicated in advance.
6. Customer Responsibilities
Customers must ensure that:
- The vehicle is in a safe, accessible location
- Accurate tyre size and vehicle information are provided
- There is adequate space around the vehicle to perform tyre fitting safely
If the location is deemed unsafe or unworkable, we reserve the right to refuse service and charge a callout fee.
7. Tyre Warranty and Returns
All tyres supplied by Roadside Tyres 24hr Ltd come with the manufacturer’s standard warranty. We are not responsible for tyre damage caused by improper use, road hazards, or accidents after installation. Fitted tyres are non-returnable unless found to be defective at the time of fitting.
8. Liability Disclaimer
We are not liable for:
- Delays caused by weather, traffic, or circumstances beyond our control
- Vehicle issues unrelated to tyre fitting
- Losses incurred due to breakdowns, late arrivals, or incorrect information provided by the customer
9. Emergency Mobile Tyre Fitting
Our emergency mobile tyre fitting services are available 24/7. While we aim to reach you as quickly as possible, exact response times cannot be guaranteed. Please remain with the vehicle if safe to do so.
10. Privacy Policy
Customer data (name, address, phone number, email, vehicle info) is collected solely to deliver services. We do not sell or share your information. All data is stored securely and used only by Roadside Tyres 24hr Ltd.
11. Changes to Terms
We reserve the right to update or amend these terms at any time. Changes will be posted on our website or shared directly with customers upon request.